Privacy policy
Montana Knife Company Privacy Policy
Effective Date: October 29, 2025
1. Scope of This Policy
This Privacy Policy applies to Montana Knife Company (“MKC,” “we,” “us,” or “our”) and our online properties, including our websites, mobile applications, and social media pages that link to this Policy, as well as our products and services (collectively, the “Services”). This Policy explains how we collect, use, disclose, and safeguard personal information and the choices you may have about that information.
2. Information We Collect
We collect information from you directly, automatically through your use of our Services, and from third parties. The types of information we collect include:
a. Information You Provide to Us
- Contact details such as your name, email address, telephone number, billing and shipping addresses.
- Account registration information and login credentials.
- Payment and transaction information for purchases you make from us.
- Information you submit when you contact us, respond to surveys, enter contests, or otherwise communicate with us.
- Social media content or user-generated content you share with us.
- Employment or applicant information if you apply for a job with us.
b. Information Collected Automatically
When you access our Services, we and our partners may automatically collect information about your device and how you interact with our content, including:
- Device and browser information (e.g., IP address, unique device identifiers, browser type, operating system, referring URLs).
- Usage information (e.g., pages visited, click paths, time spent on pages, search terms).
- Location information such as general city or ZIP code derived from your IP address.
- Advertising and analytics identifiers through cookies, pixels, or similar technologies.
c. Information from Third Parties
We may obtain information about you from other sources such as public databases, social media platforms, data brokers, and partners. This information may include demographics, interests, and purchase history, which we combine with information we collect from you.
Data Sharing: We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Tracking Technology: The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.
3. Third-Party Partners That Collect Data
The following partners collect certain data through our Services. Links to their respective privacy policies are provided for your reference.
| Partner | Purpose / Information Collected |
|---|---|
| AvantLink | Advertising and affiliate tracking data |
| Beeswax | Advertising identifiers and performance metrics |
| Facebook / Meta | Advertising and analytics data |
| Google / Google Analytics | Advertising and usage analytics |
| Microsoft Advertising | Advertising data |
| Klaviyo | Email marketing and analytics data |
| VWO | A/B testing and user experience analytics |
| TikTok Analytics | Advertising and performance data |
| Shopify | E-commerce platform data and analytics |
| Lucky Orange | Session recording and analytics |
| PayPal | Payment processing and transaction data |
4. How We Use Information
- To provide, operate, and improve our Services and products.
- To process transactions and deliver purchases.
- To communicate with you about orders, accounts, and support requests.
- To personalize your experience and provide tailored content and offers.
- To conduct marketing and advertising campaigns and measure their effectiveness.
- To detect and prevent fraud, security breaches, and illegal activities.
- To comply with applicable laws, regulations, and legal requests.
5. How We Share Information
We may share your information with the following categories of recipients:
- Service Providers and Vendors – entities that perform services on our behalf, such as payment processing, shipping, customer support, analytics, and marketing.
- Business Partners – trusted partners with whom we jointly offer promotions or co-branded opportunities.
- Affiliates – our related companies within the same corporate group.
- Advertising Partners – third-party networks that assist in delivering targeted ads and measuring performance.
- Law Enforcement and Legal Requests – when required by law or to protect our rights and users.
- Corporate Transactions – in connection with a merger, sale, or reorganization of our business.
6. Security
We implement technical, administrative, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.
7. Your Options and Rights
- Account Access and Correction – You may review and update certain information in your account settings.
- Marketing Opt-Out – You may unsubscribe from marketing emails by using the link in those emails or contacting us directly.
- Ad Choices – You can control how cookies and online ads work by visiting the opt-out tools from the Network Advertising Initiative, Digital Advertising Alliance, or European Interactive Digital Advertising Initiative.
- Do Not Track Signals – Our Services do not alter practices in response to DNT signals.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy and as required by law, including to resolve disputes and enforce agreements.
9. Children’s Information
Our Services are not directed to children under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly.
10. Privacy Disclosures by Jurisdiction
California (“CCPA” / “CPRA”)
California residents have rights to know, access, correct, delete, and limit disclosure of their personal information. We do not share your personal information with third parties for their direct marketing purposes. The following table describes our practices over the prior 12 months:
| Category | Examples | Sources | Disclosed to | Sold / Shared With |
|---|---|---|---|---|
| Identifiers | Name, email, postal address, IP address | You; automatically collected data | Service providers | Advertising partners |
| Customer Records | Purchase history, payment information | You | Service providers | Not sold/shared |
| Protected Classifications | Gender (optional) | You | Service providers | Not sold/shared |
| Commercial Information | Products purchased, transaction details | You | Service providers | Not sold/shared |
| Internet / Network Activity | Browsing history, cookies, device data | Automatically collected | Service providers | Advertising partners |
| Geolocation Data | Approximate location from IP address | Automatically collected | Service providers | Advertising partners |
| Audio / Visual | Customer service call recordings | You | Service providers | Not sold/shared |
| Employment / Education | Resumes, work history (job applicants) | You | Service providers | Not sold/shared |
| Inferences | Preferences, interests | You; analytics partners | Service providers | Advertising partners |
We retain data only as long as reasonably necessary to fulfill the disclosed purposes. Entities that receive information for business purposes are bound by contract to use it solely for those purposes.
California residents may exercise these rights by contacting us at info@montanaknifecompany.com. We will verify your identity before fulfilling requests. Authorized agents may act on your behalf subject to verification requirements.
Colorado, Connecticut, Utah, Virginia, Oregon, Montana, and Texas
Residents of these states may have the following rights under their respective privacy laws:
- Confirm whether we are processing personal data and access such data.
- Correct inaccuracies in personal data.
- Delete personal data provided or obtained about you.
- Obtain a portable copy of personal data you provided to us.
- Opt out of the processing of personal data for targeted advertising, sale of personal data, or certain profiling activities.
To exercise these rights, contact us at info@montanaknifecompany.com. We will respond as required by applicable law and may request additional information to verify your identity.
Nevada
We do not currently sell personal information as defined under Nevada law. Nevada residents may submit requests about our data sharing practices to info@montanaknifecompany.com.
11. International Users
Our Services are intended for residents of the United States and are governed by U.S. law. By using our Services, you consent to the transfer of your information to the United States and its storage and processing in accordance with this Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Policy on our website with a new “Last Updated” date.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@montanaknifecompany.com
We will review and respond to your request as required by applicable law. If we deny a request, you may appeal our decision by replying to our response email or writing to us at the address above.
Last Updated: October 29, 2025
14. Verification and Appeals
Before acting on a privacy request, we may need to verify your identity to protect you and our business. Verification methods may include confirming information that you already provided or other reasonable steps consistent with applicable law.
If we deny your request, you may appeal by emailing info@montanaknifecompany.com with the subject line “Privacy Appeal.” We will review and respond to your appeal within the period required by law.
15. Additional Information for Accessibility
If you require this Policy in an alternative format due to a disability, please contact us at info@montanaknifecompany.com and we will make reasonable accommodations to provide it in a form you can access.