I had a screw come out on the sheath for the retention portion. I simply sent them an email with a picture and the next day. I had a replacement part in the mail. No questions asked.
Montana Knife Company
3 days ago
Thanks so much for the 5 star review Paul! We're glad we could get that replacement part out to you quickly. That's what we're here for!
WS
Wyatt S.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
4 months ago
Lost tension screws
I lost the tension screws on a couple kydex knife sheaths. The wizard Tory was to the rescue and found the replacement ones. They come with a dab of lock tite. I also put some bowstring wax on them to keep them from loosening up. 5 stars!
Montana Knife Company
1 hour ago
Thanks for the awesome review Wyatt! So glad Tory could help you out with those replacement tension screws - he really is a wizard when it comes to finding the right parts! Love the tip about using bowstring wax to keep them from loosening up, that's pretty clever. Hope those sheaths are back to serving you well!
BO
Ben O.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
5 months ago
Customer service
Lost the main tension screw in my sheath and almost lost my knife on a deer hunt. As soon as I emailed support, they immediately shipped me a new tension screw without question.
The knife is excellent, already used it on a bear and a buck this year and can tell it will be my go to knife for years to come, but the customer service was next level!!!
Thanks MKC
Montana Knife Company
22 seconds ago
Thanks so much for the amazing review Ben! So sorry to hear about the tension screw mishap during your hunt - that must have been nerve-wracking! Really glad our team could get you sorted out right away with the replacement part. That's exactly what we're here for. And wow, sounds like that knife is already proving its worth on some serious hunts - a bear and a buck, that's awesome! Love hearing how it's becoming your go-to. Thanks for the kind words about our customer service and for choosing MKC!
BN
Brandon N.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
1 month ago
The best customer service bar none!
Snap came off my leather steak knife case. MKC replaced it immediately!
Montana Knife Company
1 week ago
Thank you for your review Brandon! We're so happy we could help with your leather steak knife case!
RR
Robert R.
Verified Buyer
I recommend this product
Rated 5 out of 5 stars
1 month ago
Knife Sheath
Sublime service!!
Montana Knife Company
2 weeks ago
Thank you for the 5-star review, Robert! We're thrilled to hear you had such a great experience with our service.
Loading...
Loading...
 
 
(function(){
var s = document.createElement('script');
var h = document.querySelector('head') || document.body;
s.src = 'https://acsbapp.com/apps/app/dist/js/app.js';
s.async = true;
s.onload = function(){
acsbJS.init();
};
h.appendChild(s);
})();